EVANS provides four phases of planning to ensure our client's needs are met:
PHASE I: Plan Design and Rate Negotiations:
Although low premiums are important, EVANS has found delivery of value to be equally important. Fair pricing (not necessarily the lowest pricing) is based on demographics, experience and medical trends. This will enable the carrier to deliver optimum plan design, quality service and consistent pricing year to year.
PHASE II: Employee Communication and Coordination of Enrollment:
A full service team consisting of personnel from EVANS, as well as the selected carrier, will be assembled for the initial communication and enrollment procedure. A written time line for implementation will be presented and adhered to by the team. After the plan is enrolled, follow-up meetings can be scheduled to answer any questions employees may have about plan procedures.
PHASE III: Ongoing Support:
A dedicated support team, consisting of three individuals, will provide claims and administrative assistance to your administrative staff, employees and family members. EVANS' extensive relationship with most carriers provides them with the necessary leverage to quickly resolve problems and negotiate excellent renewals.
PHASE IV: The Renewal Process:
Typically, forty-five days prior to renewal, Evans will obtain the current experience and renewal package. This enables them to negotiate vigorously, as well as to go out to the marketplace when necessary. Whenever possible, rate guarantees are sought to stabilize clients' premium exposure. Their expertise in plan pricing has given Benefit Council tremendous insight as to how carriers price products.